What is an AI Chatbot?
An artificial intelligence chatbot is a product that goes far beyond a standard, rule-based messenger. It does not just produce pre-programmed responses to certain questions.
Instead, it is a dynamic tool with the ability to integrate deeply with your business, taking into account all of your company's data to answer specific customer or employee queries with precision.
Unlike traditional chatbots that hit a dead end when asked something new, this AI understands context. It uses your proprietary information to construct answers that are unique to your organization’s knowledge base.
How does it Work?
The core power of this chatbot lies in its ability to centralize and understand your data. The process is seamless:
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Data Ingestion: Your company adds information sources - such as documents, websites, PDFs, and internal guidelines - directly to the AI platform.
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Seamless Integration: Our solutions integrate with your organization's internal data ecosystem, connecting to sources like emails, calendars, databases, and APIs.
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Generative AI Processing: The platform enables Generative AI models to access and utilize this proprietary information effectively.
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By storing and analyzing this data, the AI ensures that every response is highly contextual, relevant, and actionable, specifically tailored to your unique business needs.
Dual Functionality & Application
Externally
(Customer-Facing)
It can be embedded directly onto your website or client portal.
Here, it acts as a 24/7 support agent, helping your clients resolve issues, answer product questions, and navigate your services instantly without waiting for a human agent.
Internally
(Employee-Facing)
It serves as a powerful search engine and assistant for your own staff.
Employees can use it to instantly "find something" - such as digging through internal policies, locating specific documents in the database, or retrieving HR information - minimizing the amount of time spent looking for internal resources.
Targeted AI Solutions for
E-commerce Support & Sales
Handle order tracking, returns, product recommendations, and upsells, leading to higher conversion rates.
Internal Knowledge Base
Instantly answer complex HR, IT policy, or engineering questions for your employees.
Financial Compliance Q&A
Provide accurate, grounded answers on complex regulations and internal compliance documents.
Sales Qualification
Pre-qualify leads 24/7, gather essential contact data, and book high-intent meetings automatically.
Typical AI chatbot use cases
Internal policies chatbot
A telecommunication services company implemented an AI platform to improve knowledge management and provide employees with up-to-date company policies through a workflow connected to Google Drive.
Customer support
A recycling company uses an AI platform to answer client questions on contracts, pickups, and recycling, reducing support workload with fast 24/7 responses.
Email management
A notary office uses an AI platform to draft and manage emails, checking requests for required details and notifying clients of missing information, while staff review for accuracy.
Sales analyst chatbot
A sales organization uses an AI platform to help staff write SQL queries and analyze CRM data, providing insights, client assessments, and recommendations.
E-commerce chatbot
An e-commerce company uses an AI platform to draft responses to customer inquiries based on order data and past interactions, with support agents reviewing replies to ensure accuracy and speed
Tech help desk support automation
A software company uses an AI platform to draft JIRA ticket responses based on past cases, with agents reviewing replies to ensure accuracy and speed up support.
HR Onboarding
An HR team uses an AI platform in Microsoft Teams to guide new hires through policies, benefits, documents, and training, answering questions while reducing manual workload.
Locating internal policies
A professional services company uses an AI platform to quickly provide employees with accurate policy information
Pricing AI Chatbot Platform
Essential Deployment
Mitigate AI platform
Project management
Platform Set-up
Knowledge Base Set-up
Onboarding
Client self-hosting
9’850 EUR**
Extra Integrations*
Integrations
Development
Security
UX/UI requirements
Documentation
Project management
~ On demand
Hosted Solutions
Mitigate AI platform hosting
Support, bug fixes and updates during one-year maintenance period
from 400 EUR a month**
* Accurate pricing to be proposed after further scoping of the requirements.
Hosting your AI Chatbot and DevOps services for a 1 year period come at an additional cost.
** All prices are listed excluding VAT.